Emergency Contacts
Emergency Contact Information
within British Columbia.
Ambulance - Fire - Police
If you, or someone in your care, has chest pains, difficulty breathing or severe bleeding, it could be life-threatening. Call 911 or your local emergency number immediately.
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Phone: 911
Posion Control Centre
Lower Mainland: 604-682-5050
Toll-free: 1-800-567-8911
Website: http://www.dpic.org/
HealthLink BC
Confidential health information and advice available 24 hours a day, seven days a week.
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Phone: 811
Deaf or hearing-impaired (TTY): 711
Website: https://www.healthlinkbc.ca/
Crisis intervention & suicide prevention
(BC crisis lines)
Confidential, non-judgmental, free emotional support 24 hours a day, seven days a week for people experiencing feelings of distress or despair, including feelings which may lead to suicide.
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Toll-free: 1-800-SUICIDE (1-800-784-2433) if you are considering suicide or are concerned about someone who may be.
Mental health support: Call 310-6789 (no need to dial area code) for emotional support, information and resources specific to mental health.
Website: https://www.crisislines.bc.ca/
Alcohol & Drug Information & Referral Service
This service is available to people across BC needing help with any kind of substance abuse issues 24 hours a day. It provides information and referral to education, prevention and treatment services and regulatory agencies.
Lower Mainland: 604-660-9382
Toll-free: 1-800-663-1441​
Fortis BC (Gas Leak & Odors)
If you smell an odour like rotten eggs or Sulphur, it could be a gas leak. Go outside and call:
FortisBC Emergency Line: 1-800-663-9911 (24 hours) or 911.
BC Hydro (Power Outages)
Lost power? Check the outage map to see if we're aware of the outage. If your outage isn't shown, call:
1-800-BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile.
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